Mail-In Electronics Repair Across Canada.
Access glass-only repair, advanced board-level repair, data recovery, and selected specialist electronics services without visiting us in person. Submit your device details first, receive approval and shipping instructions, then send your repair securely.
Specialist repair services delivered beyond Kitchener–Waterloo.
Mail-in availability depends on the exact model, device condition, required parts, technical feasibility, shipping restrictions, and repair risk.
Glass-Only Repair
Refurbishment for eligible iPhone, Samsung Galaxy, iPad, Apple Watch, and selected smartphone, tablet, and smartwatch displays when the original OLED or LCD panel remains suitable.
Advanced Board Repair
Microsoldering and component-level diagnosis for no-power faults, charging issues, damaged connectors, board failures, and selected logic board or motherboard problems.
Data Recovery
Selected recovery-focused repair attempts for damaged or non-working devices. Results cannot be guaranteed before the device has been received and assessed.
Back Glass Repair
Back glass and rear housing-related repair for selected models, subject to part availability, frame condition, and the safest repair method for the device.
Computers and Consoles
Selected MacBook, laptop, game console, charging, power, connector, and board-level repairs may be accepted after technical review.
Dealer Mail-In Service
Approved electronics dealers and repair shops may send eligible devices or components under separate dealer pricing and submission terms.
From repair request to return delivery.
Do not ship your device before receiving approval and the correct shipping instructions.
Submit the repair request
Provide the exact device model, problem description, your location, preferred contact method, and clear photos when possible.
Request review
We review the repair type, available service, device condition, likely parts, and whether mail-in service is appropriate.
Shipping quote and approval
When requested, we calculate an available prepaid shipping rate. You review and approve the cost before the label is issued.
Package and ship
Follow the provided packaging instructions, attach the approved label, and keep your tracking and package-condition records.
Inspection and repair approval
The device is documented and inspected after arrival. We contact you before completing additional work or changing the approved price.
Testing and return shipping
After repair and testing, the final invoice and return shipping are confirmed. The device is returned after required payment is complete.
Know the shipping cost before a label is issued.
Shipping is calculated individually instead of using a single Canada-wide flat rate. This helps avoid unexpected charges for distance, residential delivery, package size, weight, and carrier service.
Begin with the repair request so we can confirm that the device should be shipped.
The quote uses the shipment address, package measurements, weight, selected carrier service, and applicable charges.
No prepaid label is issued until the shipping option and required payment or approval are confirmed.
Request an individual shipping estimate
Submit your mail-in repair request first. After the request is reviewed, we will calculate available shipping options and send the current rate for your approval.
Protect the device before it enters the carrier network.
The original retail box alone may not provide enough shipping protection. Use a strong outer box and prevent the device from moving inside the package.
Before shipping
Do not include unless requested
Your device is documented when it arrives.
The package and device condition may be photographed or recorded for intake documentation, repair assessment, quality control, shipping claims, and warranty review. Personal data is accessed only when reasonably required for an approved test or repair.
Package and visible device condition may be recorded when the shipment is opened.
Additional repairs or price changes require customer approval before the work continues.
Customers should maintain backups whenever possible because no repair process can guarantee preservation of data.
The repaired function and available basic device functions are tested before return shipping where possible.
Unapproved shipments may not contain the information needed to identify the customer or repair request. Exact destination, packaging, shipping, payment, and submission instructions are provided after review. iFixAndFlip does not publicly display its private appointment or shipping address.
Before sending your device.
These answers summarize the initial process. Device-specific instructions may be provided after your request is reviewed.
Can I ship a device from anywhere in Canada?
Mail-in repair requests may be submitted from across Canada. Acceptance depends on the device, requested service, shipping feasibility, repair risk, and any applicable carrier restrictions.
Can I purchase a prepaid shipping label from iFixAndFlip?
A prepaid label may be offered after the repair request is approved. The available rate is calculated using the shipment address, package dimensions, weight, service level, and applicable charges.
You will receive the shipping cost before the label is issued.
Is the shipping price included in the repair price?
Unless specifically stated in writing, inbound and return shipping are separate from the repair service price. Applicable shipping costs will be shown or approved before the related label or return shipment is arranged.
Can I arrange my own shipping?
Yes, when approved in advance. You remain responsible for selecting the carrier service, packaging the device correctly, keeping the tracking information, and arranging appropriate declared value or shipping protection.
Is the delivery time guaranteed?
No. Carrier delivery estimates are not repair completion guarantees. Weather, carrier operations, remote locations, address issues, service interruptions, and other conditions may affect transit time.
What happens if the device is damaged during shipping?
Shipping claims depend on the carrier, selected coverage, declared value, packaging, shipment records, and applicable carrier terms. Keep clear photos of the device and complete package before shipment.
Should I remove my passcode before shipping?
Access requirements depend on the repair. Do not place passwords loosely inside the package. After approval, we will explain whether device access is reasonably required and how the information should be provided.
When will my device be returned?
Return shipping is arranged after the repair or assessment, required testing, customer approval, and payment of the applicable invoice and shipping charges.
Does a mail-in repair include the same warranty?
Eligible completed repairs receive the applicable 90-day limited repair warranty described in our FAQ & Warranty terms. Shipping, new physical damage, liquid exposure, unrelated faults, and other stated exclusions are not covered as repair workmanship.
Ready to send your repair?
Start with the exact device model, a clear description of the problem, your city or postal code, and photos when possible. We will review the request before providing shipping or drop-off instructions.
Carrier names are used only to identify potential shipping service providers. Carrier availability and final rates depend on shipment details and are not guaranteed. iFixAndFlip is an independent electronics repair business and is not affiliated with or endorsed by the listed carriers or device manufacturers. All trademarks remain the property of their respective owners.